As a Retail Service Manager, you'll ensure exceptional customer service on our trains, providing quality catering through Trolley Service or On Board Shop.
The ideal candidate will have excellent people skills, a strong focus on customer service, and a reliable work ethic.
This full-time position, based in Bristol, offers a starting salary of £26,888, rising to £34,061 after training, plus comprehensive training and career progression opportunities.
Combine administration, stakeholder coordination and hands-on delivery at major events, ensuring operational excellence and safety for attendees.
Ideal candidates will possess event planning experience, strong communication skills, and the ability to manage multiple tasks effectively.
Full-time, permanent position with 2,080 annualised hours, UK-wide travel requirements, and additional earnings through overtime, alongside a competitive salary.
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